Jodi Meier is the Program Operations Manager & Services Coordinator at the Foundation for Black Women’s Wellness, bringing over 20 years of experience in performance management, recruitment, and onboarding. She is a strategic leader with a proven track record of optimizing operational efficiency and delivering superior customer experiences.

In her previous roles, Jodi successfully led customer service strategies, utilizing data analysis to identify trends, enhance performance, and improve service delivery. She has collaborated with cross-functional teams to establish crisis management protocols and consistently drive improvements in client service management. Jodi’s commitment to operational excellence and her ability to set clear performance benchmarks has consistently delivered outstanding client outcomes.

Throughout her career, Jodi has demonstrated exceptional leadership in building and developing high-performing teams. From overseeing customer service operations to managing onboarding and performance management, she has fostered a people-centric culture through mentorship and continuous support. Her dedication to Diversity, Equity, and Inclusion (DEI) is reflected in her successful implementation of initiatives that promote an inclusive workplace environment, optimizing both team dynamics and customer relationships.